Privacy policy

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. "Personal data" is any information relating to an identified or identifiable natural person.

Server log files
You can visit our website without submitting personal data.
Every time our website is accessed, user data is transferred to us or our web hosts / IT service providers by your web browser and stored in server log files. This stored data includes, for example, the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Contact

If you make contact with us proactively via e-mail, we shall collect your personal data only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Art 6 para. 1 lit. b GDPR.

If the initial contact occurs for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR for the purposes of our overriding legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.

We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.

Customer account

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.

Orders

When you submit an order, we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The processing will occur on the basis of Art. 6 para. 1 lit. b GDPR. Failure to provide it will prevent the conclusion of any contract.
Your data is transferred here for example to the shipping companies and payment service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.

Payment service providers

Use of PayPal
All PayPal transaction are covered by the PayPal Data Privacy Statement. You can find this at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express
Our website uses the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxemburg; "PayPal"). The processing of data enables us to offer you the option of paying via the PayPal Express payment service. To integrate this payment service, it is essential that PayPal collects, stores, and analyses data when you access the website (e.g. IP address, device type, operating system, web browser type, device location). Cookies may be used for this purpose. Cookies allow your web browser to be recognised.

The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR out of our overriding legitimate interest in a customer-oriented offer of different payment methods. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.

By selecting and using PayPal Express, the data required for payment processing will be submitted to PayPal to execute the agreement with you using the selected payment method. The data is processed on the basis of Art. 6 para. 1 lit. b GDPR.

Further information on data processing when using the Paypal Express payment service can be found in the associated data privacy policy at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files that are stored in the web browser or by the web browser on a user's computer system. When a user calls up a website, a cookie may be saved on the user's operating system. This cookie contains a characteristic character string which allows the web browser to be clearly identified when the website is called up again.

Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your web browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.

You can find out how to manage (or deactivate) cookies in the major web browsers by following the links below:

Technically necessary cookies
Insofar as no other information is given in this privacy protection declaration, we only use technically necessary cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your web browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the web browser to be recognised again after a page change.

The use of cookies or comparable technologies is carried out on the basis of § 25 para. 2 TTDSG. The processing of your personal data is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services.

On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.

Plug-ins

Use of YouTube
Our website uses the function for embedding YouTube videos by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Irland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This feature shows YouTube videos in an iFrame on the website. The option "advanced privacy mode" is enabled here. This prevents YouTube from storing information on visitors to the website. It is only if you watch a video that information is transmitted to and stored by YouTube. Your data may be transmitted to the USA. For the USA, no adequacy decision from the EU Commission is available. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks

The use of cookies or comparable technologies is carried out with your consent on the basis of § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal.

Further information on the data collected and used by YouTube and Google, and your associated rights and options for protecting your privacy can be found in YouTube's privacy policy at: https://www.youtube.com/t/privacy

Rights of persons affected and storage duration

Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.

Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to Art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. In addition, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 lit. f GDPR and to processing for the purpose of direct advertising.

Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to Art. 77 GDPR if you believe that your data is not being processed legally.

Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect.

If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal claims.